Inspecting Your Order

When your order arrives, inspect each wheel to make sure there was no damage during shipping. Do not sign for your order until you inspect each wheel in front of the courier driver. Damage may not be easily noticeable; if the boxes have been torn, show signs of wear on the edges, or in any other way damaged, more than likely the wheel will have taken some damage. Make sure you take out each wheel and inspect it fully - especially the lip of the wheel. If there is any kind of damage, please detail this on the driver's waybill and get the driver to sign it as well. Due to carrier terms and conditions, we must insist that all claims for damage are made within 24 hours of receipt. If damage is found please call us immediately at 604-596-3122 or email us at sales@kxwheels.com

Note: As soon as the wheels are mounted you will not be able to return the wheels - regardless of shipping damage, incorrect finish or bolt pattern. ALL wheels must be test fitted prior to mounting. We are not responsible for damage by the shop mounting your wheels, so ensure you choose a good installer that has experience with custom wheels.

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